Mr. Man’s mechanic dropped him a text the other day, mentioning that he now had a new location and was ready for business, and to come on down whenever he needed work. He sent along Happy New Year’s wishes for Mr. Man and (here’s the fun part) The Brownie Lady. That’s me:)
Quick bit of info: We spent a considerable amount of time in Cambridge, Massachusetts and also listening to the much-loved Car Talk. Along with the many (many) jokes and bits of car advice, Tom and Ray also devoted a lot of time recommending customers bring their mechanics brownies.
Self-interested? Sure. But if the mechanic’s happiness is indeed equated with customer happiness, doesn’t everyone win? I decided to find out.
I’ve shared my brownie recipe here before. It’s quick, easy to whip up at almost any time, and good. I like it, Mr. Man likes it, and it turns out our mechanic likes it. Not that he wouldn’t have done a good job without added incentive, but does he do it faster than he might otherwise? Maybe. And who doesn’t like to feel appreciated? Win win win.
I don’t know if the mechanic knows my name, but he associates me with chocolate and kindness, and remembers that I cared enough to send him a treat. I like that.
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